Executive & Operations Assistant

Key Responsibilities

• Manage diaries, meetings, appointments and travel arrangements as required.
• Prepare meeting agendas and papers, take minutes, record actions and monitor follow-ups.
• Manage email correspondence, telephone enquiries, expenses and confidential information professionally.
• Support SMT and general business administration, including company events, corporate hospitality, holiday management, TBT sign-offs and aspects of employee onboarding.
• Coordinate operational projects, maintaining action plans, deadlines and progress reports.
• Support ISO compliance, internal audits, third-party H&S audits and the tracking of resulting actions.
• Assist with accident, injury and near-miss records, follow-ups and health and safety documentation.
• Maintain competency, training and development matrices, coordinating training bookings with departments.
• Assist with the preparation of reports, policies, procedures and controlled documentation.
• Support effective communication across commercial, operational and support functions.
• Undertake any other duties reasonably requested by the Commercial Director, Operations Director or SMT, within the capabilities of the role.

• At least two years' experience in a similar administrative, business support or operations coordination role, ideally within the waste, construction or a related industry.
• Excellent organisational, communication and interpersonal skills, with the ability to prioritise workloads and meet deadlines.
• High level of accuracy and attention to detail.
• Strong IT skills, including Microsoft Office 365, Word, Excel, PowerPoint, SharePoint and Teams.
• Ability to work independently, use initiative and build effective relationships across all levels of the business.
• Experience or knowledge of ISO compliance, internal auditing and/or health and safety would be advantageous.
• Understanding of the quote-to-job process flow and experience in document control would be desirable.
• Professional, flexible and customer-focused approach.

At least two years' experience in a similar administrative, business support or operations coordination role, ideally within the waste, construction or a related industry.. Experience or knowledge of ISO compliance, internal auditing and/or h&s.