Primary Care Administrator

Working closely with the Primary Care Manager, clinicians and local GP practices, you will support the day-to-day coordination of our same-day and Enhanced Access services. You will be part of a supportive team where clinical and non-clinical colleagues work together, share knowledge and help each other. This is an opportunity to build on your primary care experience and contribute to services that make a difference to patients.

• Creating and maintaining clinics, appointment schedules and clinician rotas on EMIS.
• Coordinating bookings and supporting GP practices that access our services for their patients.
• Responding to enquiries from patients, surgeries and their colleagues, resolving queries or directing them to the appropriate person.
• Providing reception cover as required, including welcoming patients, checking them in, answering telephone calls and liaising with clinicians to support the smooth running of clinics.
• Maintaining accurate patient records and preparing correspondence, reports and other documents.
• Supporting the clinical team with administrative tasks and following up outstanding actions.
• Assisting the Primary Care Team with daily administration, identifying priorities and escalating issues promptly.
• Supporting staff induction, including coordinating IT equipment, smartcard access and EMIS training, and following up mandatory training completion.
• Handling confidential information securely and following EBPC policies and procedures.

• Contracted Monday-to-Friday hours.
• NHS Pension.
• 20 days annual leave plus bank holidays, pro rata.
• Sick pay.
• Blue Light Card discounts.
• Free on-site parking.
• Opportunities for progression On site cafe.
• A supportive team and the opportunity to contribute to local primary care services.