Receipt Manager

Cawood is the largest independent provider of analytical laboratory testing and sampling services for the land‑based industries in the UK, operating 15 sites nationwide.

• Lead, coach, and develop a team of 10–20 colleagues to drive high performance and engagement.
• Conduct regular 1:1s, feedback sessions, performance reviews and development planning.
• Manage recruitment, onboarding and ongoing staff training, ensuring training records and competence standards are fully maintained.
• Foster a positive, collaborative culture aligned with our values.

• Oversee workflow, resource planning and staff allocation to meet turnaround times.
• Ensure all processes, equipment and documentation meet UKAS and ISO/IEC
  17025 standards.
• Troubleshoot technical issues and support method development alongside the Technical Team.
• Maintain data integrity, operational efficiency and continuous improvement using EBOS tools.
• Support implementation and effective use of the Laboratory Information Management System (LIMS).

• Work closely with Customer Services, Business Development and Technical Services.
• Support client meetings and maintain excellent customer relationships.
• Communicate operational updates clearly and professionally across teams.

• Ensure full compliance with Health & Safety, COSHH, SOPs and accreditation requirements.
• Oversee non‑conforming work investigations and corrective actions.
• Maintain a safe, clean, audit‑ready laboratory environment.
• Act as Fire Marshal, First Aider, Internal Auditor or Key Holder when required.

• Strong understanding of ISO, UKAS and audit requirements.
• Excellent leadership, communication and coaching skills.
• Ability to manage multiple priorities with strong attention to detail.
• Self‑motivated, collaborative and confident in driving team performance.
• Hands‑on approach with the ability to influence and motivate others.

• Experience working in a laboratory environment with operational knowledge.
• Experience with in a UKAS‑accredited laboratory.
• Knowledge of food/feed or chemistry‑based laboratory techniques.

A key leadership role within a respected and growing organisation, with opportunities to shape team culture, drive operational excellence and benefit from training, development and internal progression.