Commercial Execution & Enablement Manager – Healthcare

Please note, internally, this position is titled:
Manager, Sales Operations

You’ll join Dexcom’s growing Commercial Excellence organization, where customer engagement, commercial deployment, enablement, analytics, and field execution come together to drive scalable growth across EMEA. Our mission is simple: ensure commercial strategy translates into consistent execution, execution translates into measurable impact, and impact translates into sustainable growth.

We serve as strategic partners to Country Leadership, Sales, Marketing, Medical, Market Access, and Sales Enablement teams, helping define what great looks like, identify scalable best practices, and accelerate adoption across EMEA. By connecting insights across markets, enabling smarter customer engagement, and driving commercial transformation, we ensure every market benefits from the collective experience, innovation, and success of the broader organization.

• You serve as a strategic partner to the Director of Commercial Excellence, helping shape and advance the regional commercial enablement agenda and driving scalable commercial execution across EMEA.
• You lead the development, standardization, and adoption of commercial execution practices across segmentation, customer prioritization, account planning, call planning & tracking, & omnichannel engagement.
• You translate customer intelligence and commercial strategy into practical field processes, playbooks, and tools that help teams prioritize opportunities, prepare for customer interactions, and take the optimal next action.
• You support go-to-market transformations, new field-team deployments, market expansions, and commercial go-direct initiatives as a strategic advisor across customer strategy, role design, segmentation, targeting, engagement, execution, enablement, and performance measurement.
• You identify, benchmark, and scale successful practices across markets, connecting countries with similar commercial archetypes and ensuring innovative approaches can be rapidly adopted across the region.
• You partner with Sales Leadership and Sales Enablement to harmonize customer-facing roles, competencies, incentives, coaching standards, sales narrative expectations, and capability development approaches while maintaining appropriate flexibility for local market needs.
• You help design connected engagement approaches that coordinate field, inside sales, marketing, medical, market access, and service interactions into a more relevant and consistent customer journey.
• You establish performance measures and lead change activation efforts across new technologies, processes, operating models, and commercial capabilities, using insights, champion networks, stakeholder engagement, and adoption programs to accelerate business value realization.

• You have significant experience in Commercial Excellence, Sales Excellence, or a related customer-facing enablement discipline within a complex, multi-market organization.
• You possess deep expertise in segmentation, targeting, customer engagement, account planning, call planning, field execution, coaching excellence, sales effectiveness, and commercial performance management.
• You have successfully led large-scale commercial transformation initiatives and understand how to move organizations from strategy to execution through structured change activation and stakeholder engagement.
• You excel at creating scalable frameworks, playbooks, operating models, execution standards, and governance processes that can be adopted across diverse markets.
• You have a demonstrated ability to identify patterns, connect insights across countries, benchmark…