Principal Product Designer

Epicor serves industries where the software is the operation: manufacturing execution, warehouse fulfillment, supply chain orchestration, and retail management. In this role, you will focus on system‑level design rather than individual screens.

• Own the design vision and interaction architecture for a product area, setting direction, defining patterns, and ensuring coherence across features, releases, and teams.
• Lead end‑to‑end design from ambiguous problem spaces through shipped outcomes: frame the problem, align stakeholders, design solutions, and measure impact.
• Solve complex, cross‑functional product challenges with strategic foresight and plan for second‑order effects.
• Partner with Product and Engineering leadership as a strategic equal, influencing roadmap direction, investment priorities, and architectural trade‑offs.
• Drive design quality and consistency across your product area through critique, reviews, and direct contribution.
• Lead design collaboration across teams, connecting product patterns to the global design system and adjacent product surfaces.
• Mentor senior and mid‑level designers, shaping how they approach problems and hold craft to high standards.
• Translate business goals into design direction and advocate for design‑informed decisions at the organizational level.

• 8+ years of product design experience with a portfolio demonstrating strategic thinking, systems‑level craft, and shipped impact in enterprise or B2B SaaS.
• Proven ability to own design direction for a product area: setting vision, making trade‑offs, and aligning cross‑functional stakeholders.
• Mastery of complex enterprise interaction design: systems of workflows, data‑dense operational interfaces, role‑based experiences, and cross‑product patterns.
• Strong proficiency in Figma and deep fluency with design systems, understanding token architecture, governance, and scalability across frameworks.
• AI fluency that goes beyond tools; ability to shape how the team uses AI, understand architecture layers, agents, protocols, and design for AI‑native products.
• Strategic communication skills: influence cross‑functional direction, present to senior leadership, and defend design rationale.
• Track record of elevating teams through mentorship, quality standards, and leading by example in framing problems and holding craft accountable.
• Experience designing for industries such as manufacturing, distribution, supply chain, or retail operations.

• Hands‑on practice with vibe coding or agent‑assisted development, able to build functional prototypes and validate ideas in code.
• Deep understanding of AI infrastructure (e.g., MCP, agent orchestration, tool‑use patterns, context management) and designing experiences where AI agents act on behalf of users.
• Philosophical perspective on the impact of AI on design discipline, articulating where human judgment remains irreplaceable.
• Pragmatic, experimental mindset: ship to learn, fail fast, extract signal from failure, and create conditions for team experimentation.

• Competitive pay and comprehensive health and wellness benefits.
• Internal mobility opportunities and learning & development programs.
• Inclusive workplace with global collaboration.
• Work‑life balance policies built on mutual trust.
• Global mobility support for international relocation.

We are an equal‑opportunity employer and committed to building an inclusive community. All qualified applicants will receive consideration for employment.