Senior Retail Product Designer

As a Partner in Retail, you’re accountable for retail excellence with a relentless connection to customers and shops alike, dedicated support for today's demands, and visionary strides to shape, optimise, and revolutionise the future of retail. Rooted in adaptability, driven by a continuous improvement mindset, and fueled by a commitment to getting it right the first time, our Retail Support Teams are the dynamic force steering a thriving and innovative retail ecosystem of John Lewis Partnership.

As a Senior Retail Product Designer you’ll be part of a cross‑functional Strategy and design team, leading the design that services both our strategy and product teams. You will be responsible for the entire Product Design lifecycle from initial discovery & vision setting, through to the execution of final UI designs.

In addition to your contractual pay, any time worked between 22:00‑06:00 will attract Night Premium at a rate of £5.25 per hour.

Salary: £52,000 – £80,000. Contract type:
Permanent. Working pattern:
Hybrid, 2‑3 days a week in‑person; flexible based on role and business needs.

Location:

Bracknell, Berkshire.

• Lead design for retail’s product areas and drive the future vision, ensuring a cohesive Waitrose experience.
• Deliver incremental steps that advance team direction.
• Work in a cross‑functional team, creating all design artefacts from discovery through final UI design.
• Understand customers deeply through research, data analysis, and lightweight studies.
• Collaborate regularly with strong communication, documentation, and facilitation skills.
• Work closely with Product Owners, Engineers, Data Scientists, and User Researchers to ship great designs.
• Execute polished, intuitive, and accessible user experiences, balancing ideal experience with technical constraints and business risk.

• Experience in a Product Team within an agile environment.
• Experience across the Product Design lifecycle from discovery/research to final UI design, with a portfolio to showcase this work.
• Agile Scrum experience: working in sprints with backlogs and feature sets.
• Ability to think at a high level about product strategy and clearly articulate design decisions.
• Understanding of technical implications of design decisions.
• Passion for problem solving and UX Design.
• Excellent communication skills and a people‑focused design mentality.

• Retail e‑commerce experience within a large organisation.
• Experience with modern design tools like Figma.
• Front‑end programming and ability to code simple prototypes.
• Experience designing and maintaining cross‑platform design systems.
• Experience conducting research.

Roles may be subject to pre‑employment vetting, including DBS checks.

Closing date:
July 28, 2026.

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