Learning and Assessment Officer

Job Title:
Learning and Assessment Officer

Location:
Bracknell/Hybrid

Working Hours:
Full Time, 36 hours per week

Contract Type:
Permanent

Salary: £31.110 per annum

Are you ready to use your coaching skills for an organisation that is committed to making a positive difference for people everywhere? If so, we could be the organisation for you. We are the Chartered Institute of Building (CIOB) and everything we do improves the quality of life for those using and creating the built environment.

As our Learning and Assessment officer, you will provide training, support, guidance and assessment to learners completing their training and assessment with CIOB from registration to certification.

• Onboarding and providing a holistic review of progress in relation to learning aims, including progress within the workplace, and personal development objectives.
• Fully supporting end to end tutorial, mentoring and pastoral support along with feedback to employers.
• Facilitating successful outcomes for all teaching, learning and assessment activities.
• Working autonomously at times, using specialist qualifications and experience associated with all learning and assessment activities whilst supporting learning coaches and maintaining quality to ensure the highest standards are maintained to remain compliant with the conditions for being on the Apprenticeship Provider and Assessment Register (APAR).

• Experience of vocational and higher education.
• Teaching qualification e.g. PGCE, PTTLs, AET preferred.
• Excellent written and verbal communication skills; able to demonstrate communicating with diverse internal and external stakeholders to exceed expectations.
• Competent IT skills to operate effectively and efficiently within the role, including Microsoft Office 365 (Word, Outlook & Excel), Customer Relationship Management (CRM)/database experience (Data inputting, updating and extracting reports), virtual learning environments (such as Moodle).
• Experience of successful team working, showing flexibility and determination to meet challenging goals.
• Able to work on own initiative, organise and prioritise own workload and ability to work with deadlines in sometimes pressurised environments.
• Completing learner onboarding ensuring all documentation is accurate and aligns with regulatory requirements.
• Demonstratable excellent customer service skills and the ability to build and maintain strong working relationships at various levels of seniority.
• Knowledge of systems and processes used in the education environment.

We offer not only the opportunity to make a real difference through your work but also a friendly, flexible, and supportive working environment. Here’s what you can expect:

• A Competitive Salary
• Generous Benefits Package
  :
  • 25 days holiday (rising to 29 with service) plus bank holidays, a birthday day off, and Christmas closure.
  • Private pension scheme with employer contributions and free pension advice.
  • Private medical insurance (includes Online GP and Wellbeing Assistance) and a Health Cash Plan (includes dental and optical cashback).
  • Enhanced family-friendly policies and life assurance.
  • Access to resources supporting wellbeing, including an Employee Assistance Programme and mental health first aiders.
• Development Opportunities
  :
  Learning and development tailored to your career growth.
• Inclusive Environment
  :
  We’re a disability-committed and EDI-focused employer, with values that celebrate diversity and inclusivity.
• Recognition
  :
  We hold a Gold Investors in People Award, reflecting our commitment to your development and wellbeing.

We are committed to safer recruitment and to safeguarding the wellbeing of everyone who works with or comes into contact with our organisation. As part of this commitment, all appointments are subject to a robust selection process, including verification of identity, employment history, references, and appropriate background checks. We expect all colleagues to share our values and uphold the highest standards of safety, integrity, and professionalism.