Credit Controller

Our Client seeks a permanent Credit Controller to join their expanding team on a permanent basis. The Credit Controller will own and perform collections activity for this organisation having your own book portfolio to minimise debtor balances. Duties of the Credit Controller include:
Daily credit control via telephone, letter and email in line with agreed collection cycle and whilst maintaining accurate activity records. Produce daily arrears report and report to senior stakeholders on a daily basis. Management of external debt collection agencies Management of litigation cases as required. Update customer records with direct debit mandates. Process daily direct debit collections and cash allocation.

Manage customer queries and complaints in a timely and effective manner. Produce monthly arrears report for Board reporting purposes. Develop and maintain collection processes and procedures taking into account FCA compliance requirements. General lease administration of Own Book portfolio including activating and terminating proposals along with raising settlement quotes and invoices. Assisting in both internal and external audit as required Support the development of processes and procedures through pro-active, constructive challenge and feedback.

Close collaboration with other members of the Finance team and other departments to ensure key deliverables are achieved. Requirements for the Credit Controller include: 3 Years previous credit control experience in a business-to-business environment. Although training will be provided, experience and knowledge of leasing and financial services is a distinct advantage including working knowledge of the FCA regulatory environment. Minimum GCSE English and Maths both grade B or above.

Strong systems skills including Microsoft Office Conscientious and accurate with attention to detail along with a 'can do' attitude. Strong verbal and written communication skills. Well organised and able to prioritise and manage a varied workload in a dynamic organisation. Strong time management skills. Good team player with ability to engage at all levels.