Data Centre Support Engineer Apprentice

Amazon Bracknell, England, United Kingdom

Are you curious about how the cloud works and eager to play a hands‑on role keeping it running? Join our Amazon Web Services (AWS) infrastructure services team as a Data Centre Operations (DCO) Apprentice and help deliver the technology that powers businesses, entertainment, and innovation worldwide.

A data centre is a specialised facility filled with thousands of computers, servers, and networking equipment that store and process vast amounts of data. These power the services we all rely on – from streaming to online shopping. Our Data Centre Operations (DCO) team designs, installs and maintains this cloud computing infrastructure that keeps Amazon Web Services (AWS) running reliably for millions of customers worldwide.

Amazon Web Services (AWS) offers an exciting and dynamic environment that encourages creativity while ensuring our cloud infrastructure remains secure, scalable, and cost‑effective. The AWS infrastructure team supports our global data centres – managing the servers, storage, networking, power, and cooling equipment that keep customers connected to the services they rely on every day.

• Working at the forefront of AI infrastructure, supporting the systems that power Amazon’s most advanced technologies
• Supporting the diagnosis and resolution of technical issues across servers, networks, and power systems
• Responding to and prioritising trouble tickets to keep data centre operations running smoothly
• Install and set up server racks, following company procedures and safety standards
• Learning to replace hardware components safely and accurately under guidance from experienced technicians
• Monitoring system performance and contributing to preventative maintenance activities
• Gaining exposure to cyber security principles and system protection best practices
• Collaborating with facilities teams during power and cooling maintenance events
• Participate in small to mid‑scale projects that enhance system reliability and efficiency

We welcome individuals from all backgrounds who possess a keen interest in technology, strong problem‑solving abilities, and excellent customer service skills. A proactive, organised approach to work, the ability to communicate technical information effectively, and a commitment to continuous learning are essential.

• Be 18 years or over before the start date (September 2026)
• Be a UK national and able to obtain UK Government Security Clearance
• Have the right to live and work in England (if you are on a visa, this needs to enable you to legally work and reside in England for the entire duration of the program)
• Have lived in the UK or in the European Economic Area (EEA) for the last 3 years
• Be a resident of the UK for the entire duration of the program
• Not be registered to study on a UK government funded course ending August 2026 or later
• Have a minimum of 3 GCSEs (or equivalent) at grades 4 or above (A‑C) in any subject
• Have GCSEs in English and Maths (or equivalent qualifications) at grades 3 or above (D or above)
• If you have received educational qualifications outside of the UK you must obtain a Statement of Comparability to confirm your eligibility for the scheme (through UK ENIC)
• Previous qualifications will be reviewed for funding eligibility and offers are subject to funding approval
• This apprenticeship assumes the candidate has little knowledge/experience of the occupation
• This position is an 18‑month fixed‑term contract. You must not already have a qualification in a similar subject at the same or higher level than this apprenticeship

• Curiosity and eagerness to learn about technology and systems
• Problem‑solving and analytical skills
• Attention to detail and commitment to safety
• Effective communication and teamwork
• Adaptability and willingness to take on new challenges

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top…