Lead, Technical Program Manager

At Outseer we are empowering our customers to liberate the world from digital fraud. Our market-leading enterprise fraud and authentication platform is used by thousands of financial institutions around the world to protect millions of customer accounts and billions of transactions annually. Leveraging proven data science, including our proprietary consortium data, our customers use our risk-based, machine learning platform to deliver the highest fraud detection rates, lowest false positive rates, and lowest customer intervention in the industry.

We stop fraud, not customers. See what others can’t at

The Lead Technical Program Manager has a crucial role that steers the successful execution of software development projects. This role will engage in collaborative efforts with cross-functional teams, ensuring the alignment of project objectives with overarching business goals. This role requires strategic thinking, robust technical background with B2B Software Development practices such as SAFe, exceptional organizational skills, and boasts a proven track record of delivering complex software projects within specified timelines and budgets.

• Develop and execute project plans to ensure the punctual delivery of high-quality software products.
• Collaborate with engineering, product management, and other stakeholders to precisely define project scope, goals, and deliverables.
• Proactively identify and mitigate risks, addressing potential challenges to project success.
• Describe and maintain the integrated plan that accounts for internal/external dependencies, differing delivery approaches, numerous constraints, and contingency for unplanned delays.
• Drive sprint planning to build roadmap of product/features and successful delivery.

• Act as Scrum Master Scaled Agile Framework SAFe agilist and organize and facilitate all ceremonies.
• Facilitate effective communication and collaboration across diverse teams, ensuring alignment with project objectives. Accelerates progress by driving crisp, timely decisions.
• Organize and accelerate a group of related technology projects or activities across multiple teams, aligning dependent organizations and removing blockers.
• Act as a liaison and organize cross functional activities between technical and non-technical stakeholders, fostering transparency and effective communication.

• Efficiently allocate and manage resources to meet project requirements.
• Optimize team performance through strategic task prioritization, workload balancing, and clear communication of expectations.
• Effectively communicate product plans, progress toward business goals and status through reports and newsletters.
• Lead and drive success criteria for products through OKRs, engagement metrics, and SAFe reporting requirements.

• Implement and enforce best practices for software development, testing, and release management.
• Ensure strict adherence to quality standards and compliance with established processes.

• Lead post-project reviews to identify areas for improvement and implement lessons learned in future projects.
• Stay abreast of industry trends, emerging technologies, and best practices to drive innovation and efficiency.
• Partner with others (Data Science and Software Engineering) to collect performance metrics (KPIs such as usage, quality speed, and cost), monitor and report on progress and derive insights that lead to productive courses of action.
• Recognize complexity and create predictable delivery paths for large and/or complex efforts. Measureably improve, streamline, and eliminate excess processes.
• Educate the larger TPM and engineering community on best practices; noted achievements include bottleneck reduction, engineer efficiency, and product quality.

• Support hiring, mentoring, and team development activities, contributing to the growth and development of team members.

• Bachelor's degree in a technical field (Computer Science, Engineering, or related discipline); an advanced degree is preferred.
• 10+…