Cloud Solutions Architect

the company saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and Fin Ops, the company provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. the company One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint™ in hybrid environments—from on-premises to SaaS to containers to cloud.

We’re transforming the software industry. We’re the company. With more than 50,000 customers across the world, we ’ re achieving that goal . But we know we can’t do any of that without our team . Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans? Come and see why we’re consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace.

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As a Cloud Solutions Architect for the the company Autonomous Workload Optimization , you'll join our dynamic Cloud Solutions organization, collaborating closely with Enterprise & Strategic sales, Solutions Success, Enablement, and Support teams. Your primary responsibility will be to identify business value and drive architectural solutions that enable customer success through the company’s Autonomous Workload Optimization solutions.

You will consult with both new and existing customers, helping to understand their business requirements and leveraging the company’s Spot solutions to deliver value that aligns with their strategic goals across the entirety of the customer’s journey. Additionally, you'll contribute to our global Solution Architecture & Advisory and Technical Account Management teams, bridging internal stakeholder groups and functional areas to continually enhance our solutions in response to evolving customer needs, market trends, and technological advancements.

the company One, offers a comprehensive approach to Fin Ops, including the full framework, continues optimization, lifecycle and scopes. This includes identifying savings opportunities, implementing optimizations, and automating processes across the hybrid estate.

• Act as a subject matter expert for the the company Autonomous Workload Optimization (Spot Ocean and Elastigroup) product.
• Partner with sales representatives, solution engineers, success managers, solution value advisors, and other team members to enable success throughout the customer journey
• Assist solutions engineers when needed as the subject matter expert in discovery calls to uncover customer needs and objectives; and advise on advanced aspects for customers to consider and hence differentiate the company’s products.
• Assist in technical validation initiatives to support the solutions engineers when needed, as the subject matter expert.
• Engage with the product development process on an ongoing basis to provide valuable field insights to product management and engineering teams.
• Develop best practices for technical validation processes with the enablement team to ensure Solutions Engineers are best positioned to succeed.
• Assist customers in maximising adoption of the product by identifying opportunities for this through a consultative approach.
• Travel up to 25% of the time to engage directly with customers and support sales, customer success, and renewal efforts.

• Technical Acumen
  • Ability to translate and convey complex technical concepts clearly to a wide variety of audiences, including those without technical backgrounds.
  • Technical influence and the ability to serve as a trusted advisor to customers.
• Technical Leadership
  • Act as the primary technical authority and point of escalation for your portfolio of enterprise customers.
• Voice of the Customer
  • Customer-centric mindset with a strong dedication to achieving customer success.
  • Gather and synthesize customer feedback into actionable product insights, advocating for features internally.
• Reviews
  • Lead…