1st Line IT Service Desk — Secure, On-site Support & Growth
Job in
Bracknell, Berkshire, RG12 0AB, England, UK
Listed on 2026-07-24
Listing for:
Fujitsu Digital Age Assurance
Full Time
position Listed on 2026-07-24
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Systems Administrator, Technical Support
Job Description & How to Apply Below
Fujitsu Digital Age Assurance is seeking a Service Desk Analyst based on-site in Bracknell to provide first-line IT support for a secure environment. You will handle user queries via phone, email, or tickets, log and resolve incidents, and guide users on IT systems while maintaining strong SLAs.
The role requires experience in 1st line service desk, solid customer service, and familiarity with Windows 10/11, M365, and AD password resets. ITSM tools like Service Now or Remedy are desirable.
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