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Service Assurance Leader: IT Risk, DR​/BCP & Governance

Job in Bracknell, Berkshire, RG12 0AB, England, UK
Listing for: John Lewis Partnership
Full Time position
Listed on 2026-07-26
Job specializations:
  • IT/Tech
    IT Project Manager, Business Continuity, IT Consultant, Disaster Recovery IT
Salary/Wage Range or Industry Benchmark: 75600 - 115000 GBP Yearly GBP 75600.00 115000.00 YEAR
Job Description & How to Apply Below

John Lewis Partnership seeks a Service Assurance Manager to own and assure IT Operational Risk, Disaster Recovery and Business Continuity, Capacity, SLAs, and Service Performance Insight. You will lead the Service Design & Transition team and drive governance across Value Streams, holding vendors to high delivery standards.

You will partner with senior IT and business leaders to ensure robust governance, risk management, and continuous improvement across our technology services in a hybrid

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