Training Lab Manager

About Delinea:
Delinea is a pioneer in securing human and machine identities through intelligent centralized authorization empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence Delineas leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle across cloud and traditional infrastructure data SaaS applications and AI. It is the only platform that enables you to discover all identities including workforce IT administrator developers and machines assign appropriate access levels detect irregularities and respond to threats in real-time.

With deployment in weeks not months 90% fewer resources to manage than the nearest competitor and a 99.995% uptime Delinea delivers robust security and operational efficiency without compromise. Learn more about Delinea on Linked In X and You Tube.

Join our passionate global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world-class product leadership outstanding engineers and strategic investment from TPG. We value diversity innovation and a culture of respect and fairness. If youre ready to push boundaries and challenge the status quo in security we want to hear from you.

Apply today to help us achieve our mission.

Training Lab Manager Position Summary

The need for cyber security enablement is exploding and were seeking an individual to help manage and expand our hands-on technical certification and training labs for customers and partners. You will play a key role in building and managing the training and certification labs that customers and partners rely on to build their capabilities and confirm their expertise on the Delinea cyber security portfolio.

This role includes developing expertise on the Delinea product portfolio managing updating and developing lab certification challenges lab testing and quality assurance lab security and troubleshooting. It requires hands-on technical capabilities to build manage and troubleshoot training and certification labs for an identity security product portfolio.

This position will require periodic travel to other Delinea offices or partner locations at least 25% of the time and may require the ability to travel internationally.

What Youll Do:

• Collaborate with subject matter experts to gather interpret and translate lab requirements into effective hands-on learning experiences

• Own the full lifecycle of technical training and certification labs used in professional services enablement from design and build to maintenance and retirement

• Keep lab environments current and accurate as products evolve and course content is updated

• Design and develop new labs and lab challenges that reinforce key learning objectives

• Ensure lab quality across all dimensions including instructions virtual machines regional configurations and environment specifications

• Manage end-to-end provisioning and deprovisioning processes maintaining clear procedures and consistent execution

• Implement and maintain lab security controls and automation to improve reliability and reduce manual overhead

• Maintain thorough accurate documentation for all lab environments and related processes

• Serve as the go-to resource for lab troubleshooting diagnosing and resolving issues quickly to minimize learner disruption

• Continuously identify and drive improvements across lab infrastructure tooling and processes

What Youll Bring:

• Bachelors degree in computer science or a related field or equivalent hands-on experience

• 2 years of experience building owning and maintaining lab environments

• 23 years in a technical support or systems administration role

• Solid working knowledge of Active Directory Windows IIS and SQL Server with experience in AI Agent deployment and optimization and familiarity with cloud platforms such as AWS Azure Entra /or Okta

• Working familiarity with UNIX Federated Identity configuration and core networking concepts

• Understanding of Cybersecurity and Identity Security principles including IAM and PAM

• Proficiency in scripting and API integrations

• A highly self-motivated independent thinker with sharp…