Senior Maintenance Technician
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NEP UK:Senior Maintenance Technician (Bracknell)
Senior Maintenance Technician Permanent | Bracknell HQHelp keep live production moving
At NEP UK, our technology is at the heart of some of the world’s biggest live sporting, entertainment and broadcast productions. Keeping that technology reliable, maintained and ready to perform is critical, because when a production goes live, everything needs to work.
We’re looking for a Senior Maintenance Technician to join our team at our Bracknell HQ and play a central role in keeping our broadcast equipment, outside broadcast trucks, flypacks and production systems operational and ready for their next deployment.
This is a varied role at the centre of a busy technical environment. You’ll coordinate equipment through the maintenance and repair process, work with our engineers and specialist manufacturers, manage parts and external repairs, maintain accurate asset and compliance information, and help us plan ahead for equipment returning from, and heading out to, live productions.
If you’re highly organised, technically minded and get satisfaction from making sure things happen properly and on time, this is an opportunity to become an important part of the team behind NEP’s live operations.
What will you be doing?
Keeping our technology ready
You’ll be a key coordination point for equipment moving through our maintenance operation, from the moment a fault is identified through to repair, testing and return to service.
You’ll:
- Book equipment into maintenance, making sure faults and asset information are accurately captured
- Track equipment through the repair process and ensure completed repairs are properly documented
- Coordinate the return of repaired equipment to operational use
- Maintain accurate asset information, including equipment exchanges, serial-number changes and disposals
- Help build complete and reliable maintenance histories so we can understand the performance and lifecycle of our equipment
- Make sure maintenance documentation is accurate, consistent and up to date
Not every repair happens in-house. You’ll work directly with manufacturers, specialist suppliers and repair partners in the UK and internationally to keep equipment moving.
That will include:
- Raising manufacturer support cases and Return Material Authorisations (RMAs)
- Coordinating external repairs and tracking their progress
- Preparing specialist equipment for safe shipment
- Arranging couriers, collections and deliveries
- Preparing commercial invoices and export documentation for international shipments where required
- Receiving repaired equipment back into NEP and ensuring it is correctly checked and processed
- Monitoring repair turnaround times and keeping the Head of Maintenance updated on progress, delays and priorities
Planning ahead
In live production, good maintenance isn’t only about responding when something goes wrong. It’s about anticipating what is coming next.
Working alongside the Head of Maintenance and our Engineering teams, you’ll:
- Review upcoming OB truck, tender and flypack movements to identify maintenance requirements before equipment returns to base
- Help coordinate incoming maintenance workloads and priorities
- Support preventative maintenance planning
- Track outstanding repairs and follow up on actions
- Help prepare equipment ahead of future productions and deployments
- Make sure the team has visibility of what needs attention, what is being repaired and…
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