Creative Operations Manager

Creative Operations Manager

Hybrid - Bracknell

Inside IR35

3 - 6 month contract

Our client, one of the UK's top retailers, are looking for a Creative Operations Manager to join them on a contract basis.

• Manage and align incoming briefs (planned and ad-hoc) to strategic brand objectives and plan.
• Distill all briefs for Creative and Content, ensuring all activities are watertight before briefing the partner agency.
• Act as the day-to-day interface with the partner agency's client services team, problem-solving and championing change.
• Leverage insight, data reporting, and KPI measurement to inform decision-making.
• Manage the content operations budget and P&L, including planning, forecasting, and period-end reporting.
• Manage internal stakeholders and champion new processes and ways of working.
• Act as the gatekeeper and provide production oversight for creative briefs alongside the partner agency. (to note this does not include advertising, publishing or podcasts)
• Facilitate strategic project creative output through the hybrid studio.
• Support internal adoption of the content orchestration technology platform.
• Actively engage with change and create the conditions for the hybrid model to thrive.

• Content delivered to brief, schedule, and budget.
• Accurate financial reporting.
• Achievement of efficiency targets and year-on-year gains.
• Positive relationships between brief owners, vendors, and creative teams.
• Effective presentation and feedback to senior management.
• Successful performance management of the partner agency.