Retail Sales Assistant

Retail Sales Assistant –

Hours:

16 hours per week.

Location:

Bracknell, RG12 1LS
. Shift Pattern:
Monday to Sunday, shifts based.

Job Overview:
As a Retail Sales Assistant at eurochange, you are the trusted face of our business, building genuine rapport with customers, providing expert advice tailored to their needs, and ensuring friendly, professional service.

• Deliver outstanding, friendly service that turns first‑time customers into loyal fans.
• Build genuine rapport with each customer to understand their travel plans, needs, and concerns.
• Use your knowledge and enthusiasm to recommend the best products and services for every customer.
• Engage in conversational selling to match products to customers’ needs in a natural and supportive way.
• Share trusted advice on exchange rates, currency options, and how to get the most value for their money.
• Accurately process transactions while ensuring full compliance with financial regulations.
• Keep your bureau secure, presentable, and welcoming at all times.
• Promote additional products and services to enhance each customer’s journey.
• Take ownership when your manager is away, keeping the bureau running smoothly.
• Support new colleagues during onboarding and share your knowledge with the team.
• Be flexible to work in nearby branches when needed.

• At least 1 year of experience in retail sales, cash handling, and customer service.
• Confident, friendly, and positive attitude – making customers feel welcome and valued.
• Strong communication skills, with the ability to build rapport and trust quickly.
• High levels of accuracy and attention to detail when handling transactions.
• A natural flair for selling and exceeding customer expectations.
• Flexibility to adapt, work independently, and travel to nearby locations if required.

• Colleague Rate on Travel Money.
• 28 days holiday (inclusive of bank holidays).
• Access to Retail Incentive & Bonus Schemes.
• High Street Discounts.
• Free 24/7 Virtual GP service for you and your family.
• Cycle to Work Scheme.
• Employee Wellbeing & Financial Support through Retail Trust.
• Employee Assistance Programme.
• Wagestream – access to flexible pay.
• Recognition Awards for outstanding service.
• Additional holiday entitlement after 1 year.
• Life Assurance and other benefits.

Salary: £12.81 per hour.
Employment Type: Permanent – Part-time.
Closing date: 22/07/2026.