Sales Consultant

Join to apply for the Sales Consultant role at Vistry Group
.

Location:

Bracknell, England, United Kingdom.

• Ensure all relevant Standard Operating Procedures, sales and all other policies & procedures are understood and adhered to, and that mandatory training requirements are kept up to date.
• Implement Vistry’s continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations.
• Assist with internal or external audit as required in line with Vistry Values of Integrity, Caring, Quality.
• Use Vistry systems to perform and execute your role requirement to drive excellence and ensure clarity of information records for business needs and demands.
• Conduct yourself with internal and external stakeholders as ambassadors of Vistry.
• Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales on your designated development(s).
• Manage and implement new innovation in fulfilling the business targets on new home sales and negotiate with customers to ensure the best sales outcome.
• Awareness of local market and economic conditions.
• Travel to all designated developments to undertake pre booked customer appointments.
• Maintain detailed knowledge of all relevant Vistry house types, build progress and availability within the designated developments, to ensure each customer is given every opportunity to purchase a new home.
• Maintain detailed knowledge of all relevant purchase assistance schemes, alternative site’s and house types, to ensure every customer is offered a bespoke choice of purchase options.
• Proactively sell customer extras and manage implementation across all reservations to drive additional profit for the Company.
• Respond to all cancellations making every effort to ‘save’ and if necessary, re negotiate the reservation, identifying the reason for cancellation and offer any suitable alternatives on other Vistry developments.
• Work with the Site teams to understand the build progress to provide customer information as required.
• Work alongside colleagues within the designated developments to ensure all aspects of the sales process is communicated to the team, customer and relevant stakeholders.
• Take responsibility for all company property, equipment and presentation across each site within the specified developments.
• Maintain the sales arena including show homes on the development in line with brand and company standards.

• Behave in line with our company values – Integrity, Caring and Quality.
• Experience working in a customer facing role delivering under pressure.
• Experience in generating leads and sales through telephone based business development.
• Proven track record of successfully completing the sales process with customers.
• Proven ability to work under pressure and meet sales targets.
• Excellent IT skills with demonstrable knowledge of Microsoft Office tools.
• Strong negotiation and sales skills.
• Excellent administration and organisational skills.
• Good planning and organisational skills.
• Excellent communication skills.
• Patience and ability to remain calm under pressure.
• A friendly, trustworthy, and professional attitude.
• Comfortable using multi channel forms of communication.
• Ability to handle complaints and difficult situations.
• An interest in property and the housing market.
• Willing to be flexible in respect of day to day duties and hours worked.
• Full driving licence and access to a suitable vehicle.
• Willing to travel to all sales sites within the division, including regional offices.
• Willing to work weekends.
• 5 GCSEs / GCE or equivalent including Mathematics and English (at C grade or above).
• A Levels in any discipline.

• Seniority Level: Entry level
• Employment Type:
  
  Full‑time
• Job Function:
  Sales and Business Development
• Industry: Construction

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