Business Development Representative; must speak Swedish or Finnish

Duties & Responsibilities

Tasked with a diverse mix of both cold outreach and responding to warm leads via phone, emailing, social media, etc. ‘Warm’ is defined a prospect who has responded to a marketing campaign. Cultivates net new prospects and builds pipeline through outbound prospecting efforts (identify targets, prepare for prospecting, prospecting, handoff to sales). Engages with mid sized to large businesses and relevant roles (C-Level).

Assists sales counterpart by delivering qualifying leads and cultivating new prospects to enable them to achieve the company’s revenue objectives. Achieves daily, weekly, monthly scorecard metrics such as calls scheduled, calls completed, qualified opportunities and deals. Conducts market research to be followed up by the Territory Managers in the field. Continuously learns our applications/value proposition/differentiation in order to enhance conversations.

Responsible for entering data into our customer relationship management software.

• Excellent phone voice, manner, written, and verbal communications skills required.
• Ability to field questions from prospects and customers about the company, products, services, implementation.
• Leadership experience and a desire to move into future leadership roles.
• Preferred telephone sales experience, or solution selling experience in the software industry.
• Prior experience cultivating and managing existing leads in a sales pipeline through preliminary sales stages is a plus.
• Involvement in attaining quota goals and a proven track record is preferred.

• Bachelor's degree preferred.
• Bachelor’s degree in business management, marketing preferred.
• 1 year or more of customer service, call center or inside sales experience.
• 1 year or more of experience in related industry (manufacturing, distribution, retail, lumber, auto).
• Knowledge of marketing and sales.

• Health and Wellness:
  Comprehensive health and wellness benefits designed to support your overall well-being.
• Internal Mobility:
  Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
• Career Development:
  Free Linked In Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
• Education Support:
  Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
• Inclusive Workplace:
  Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
• Work-Life Balance:
  Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
• Global Mobility:
  Comprehensive support for international relocations and permanent residency processes.

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless. We are an equal‑opportunity employer.