Sales Manager – Existing Business
Certus Recruitment is working with an established and growing B2B SaaS/technology business looking for an experienced Sales Manager to lead its Existing Business team.
This is a people-focused leadership role with responsibility for retention, renewals and expansion revenue across an established customer base.
You’ll coach and develop Account Managers, improve commercial performance and create a more proactive, data-led approach to upselling, cross-selling and account growth
.
- Lead, coach and develop an existing customer sales team
- Drive retention, renewals and expansion revenue
- Improve account planning and proactive customer engagement
- Coach Account Managers on upsell and cross-sell opportunities
- Use CRM and performance data to identify growth opportunities and churn risk
- Run effective 1:1s, coaching sessions and development plans
- Improve forecasting, pipeline visibility and sales discipline
- Identify opportunities to improve processes, automation and productivity
- Manage performance and support the team through change
Success is measured through team performance and customer growth rather than an individual sales target.
You’ll ideally have:
- 5+ years' B2B sales experience, ideally within SaaS or technology
- Experience leading an Account Management, Customer Sales or Existing Business team
- A track record of improving retention, renewals, upsell and cross-sell
- Strong coaching and people leadership skills
- Experience using CRM and data to drive commercial decisions
- Strong forecasting and performance management capability
- The confidence to coach salespeople through live opportunities and customer conversations
- Experience managing hybrid sales teams
Join an established technology business with a strong customer base and take ownership of a team with significant potential for further commercial growth.
The focus is simple:
retain great customers, identify expansion opportunities and develop a high-performing sales team.
£55,000 base + £45,000 variable | £100,000 OTE
, plus a strong benefits package and ongoing development.
If you’re an experienced SaaS or technology sales leader who enjoys developing people and driving revenue from existing customers
, we’d like to hear from you.
Certus Recruitment Group has 25 years' experience connecting exceptional talent with technology businesses across the UK, Europe, North America and APAC.
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