Security Relief Officer

Better places, thriving communities.

• Guaranteed 120 hours a month provided availability is given; refusal on available days results in no payment of guaranteed hours.
• Willing to travel within a 30‑mile radius.
• Must be flexible to work days, nights, weekends, and bank holidays.
• Combination of 8–12 hour shifts depending on the site requirement.
• Must be available for 5 days out of 7 every week, including weekends, with 1 guaranteed weekend off every 5 weeks.

• Ensure all incidents are logged and directed effectively through to completion.
• Effectively communicate business issues to the Operations Manager and/or relevant departments.
• Maintain the standards of the site for access, egress, and visitor regulation.
• Ensure standards of dress, safety, and presentation are maintained at all times.
• Complete timely and accurate reports on all security activities within the site and present them to the Security Management team.
• Be fully conversant with the methods of working of all equipment.
• Ensure that you have signed the Assignment Instructions.
• Ensure that complete and updated Assignment Instructions are being followed; raise corrective actions with the Operations Manager where they are not.
• Ensure that all contractual requirements are properly fulfilled and report any issues or concerns to the Manager.
• Handle all day‑to‑day enquiries arising from any source about the daily operation of the site's security and report to the Manager.
• Accomplish any other reasonable request from management or client.
• Maintain awareness of key performance indicators and service level agreements.
• Execute Site Open and Lock Down procedures.
• Complete and check all accident and Health and Safety reports.

• Excellent analytical skills to critically evaluate information and prioritise activity and ongoing communication.
• Valid SIA (Security Industry Authority) licence.
• British Passport holder for SC clearance.
• Full 5‑year checkable history.
• Good understanding of security requirements and functions.
• Excellent oral communicator.
• Strong written skills for reports, incidents and presentations.
• Excellent interpersonal skills to liaise with security officers, managers and directors.
• Ability to solve problems and make decisions.
• Willingness to share knowledge and support team members to utilise their capabilities.

• Follow Group and company policies and procedures at all times.
• Report any apparent deficiencies in systems of work or equipment that may result in failure of service delivery or risk to health, safety or the environment.
• Use all work equipment and personal PPE properly and in accordance with training received.
• Report any issues or training needs to your Line Manager and/or via your divisional incident reporting system.

• Ensure compliance with Mitie's and Clients' information security procedures in all activities.
• Proactively identify and report security risks to your manager.
• Report actual and suspected security incidents.