Security Officer

Security Officer Role – Mitie

Location:

Royal Berkshire Bracknell Clinic
Job Type: Full-time

2 Day Shifts, 2 Night Shifts then 2 Days Off (12

Hour Shifts)

• Maintain a professional presence: determined, trustworthy, attentive, and approachable
• Welcome clients and visitors warmly
  • Issue and manage 's
• Operate:
  • Phones
  • Emails
  • IT systems
  • CCTV
  • Alarm systems
  • Access control (doors and car park)
• Monitor and respond to:
  • Suspicious activity
  • Potential criminal behaviour
• Maintain control of incidents until emergency services arrive
• Record, report, and escalation incidents to the Account Manager

• Strong team player with a positive attitude
• Ability to work independently
• Previous security experience preferred
• Flexible approach to working hours
• Excellent customer service skills
• Willingness to go above and beyond for clients and visitors
• Strong written and verbal communication
• Ability to remain calm under pressure

• Understanding of:
  • Health and Safety at Work Act
  • Criminal and Civil Law
  • Police and Criminal Evidence Act
• SIA Licence - (Door Supervision or Security Guarding) – Essential
• SIA Licence - Public space surveillance (CCTV) – Essential

• Knowledge of relevant security procedures
• Excellent customer service
• Strong teamwork
• Health & safety awareness
• Effective communication skills

• Equal opportunities employer
• Strong focus on diversity and inclusion
• Commitment to employee growth and development