Resident Liaison Officer

Enjoy competitive hourly pay, paid mileage, and consistent contract work with a leading social housing contractor in Nottingham as a Resident Liaison Officer on a temporary contract.

This role offers the chance to act as the key link between residents and site teams during planned works programmes within a supportive and delivery-focused team, making a positive impact on tenant satisfaction and community relationships, all while working in a professional and resident-focused culture that values your communication skills and expertise.

You'll be working for a well-known organisation in the social housing sector that values transparency, collaboration, and high service standards. This temporary role offers a strong hourly rate and the opportunity to contribute to essential housing improvement projects where your ability to manage resident relationships will be highly valued.

I’d love to see CVs from anyone who has worked as a Resident Liaison Officer, Tenant Liaison Officer, Housing Officer, Customer Liaison Officer, or Community Engagement Officer within the housing sector.

As a Resident Liaison Officer, you will be:

Acting as the main point of contact between residents and the site team throughout planned works
Conducting pre-start visits and keeping tenants informed before, during, and after works
Managing resident queries and complaints professionally and efficiently
Coordinating access arrangements for operatives and subcontractors
Supporting vulnerable residents to ensure minimal disruption
Maintaining accurate records of communications and resident interactions

I’d love to speak to anyone who has:

Previous experience as a Resident Liaison Officer within social housing
Strong communication and conflict resolution skills
Experience supporting planned works, refurbishment, or maintenance programmes
A calm, organised, and proactive approach to managing resident expectations
A full UK driving licence and access to your own vehicle (essential)
This contract role is offering:

Weekly pay
Competitive rate of £22 per hour
Paid mileage for site travel
Ongoing temporary contract
Opportunity to work with a reputable social housing contractor
Supportive site and management team Location & Travel
This role is based in Nottingham and will involve travelling between social housing properties across the local area. A driving licence and access to a vehicle is essential due to site-based travel requirements. Mileage between sites will be paid. Nottingham is easily accessible via major road networks including the M1 and A52 and benefits from strong public transport links.
If this Resident Liaison Officer role appeals to you then please apply now or contact Olivia on (phone number removed) or at (url removed)