Relationship Specialist - Lakewood Ranch

Relationship Specialist - Lakewood Ranch

At Grow Financial Federal Credit Union, we believe in service — to our 300,000 members, 600 team members and local communities. We’re not just your average bank. We’re a credit union, owned by our members and dedicated to serving people, not profit. We know that happy, engaged people provide the best service, so we live by our mantra Be Bold. Be Great.

Have Fun. Consistently named a Top Workplace by the Tampa Bay Times among multiple national awards we strive to develop a diverse, collaborative culture where you can grow personally and professionally.

Our “work from where you do your best work” strategy provides flexibility to our team members with a variety of remote, hybrid and in‑person roles. We enjoy plenty of opportunities to stay connected through video collaboration, digital tools, community service initiatives and numerous activities. Whether you thrive in a remote setting, prefer the energy of in‑person collaboration or seek a balance between the two, you'll find your fit here.

Join us as we seek to make things grow — people, communities, money and dreams.

• Competitive pay starting at $21/hr plus experience
• Medical/Dental/Vision insurance
• Employee discount on consumer loans
• Professional Development Reimbursement up to $5,250 per year for full‑time team members
• Paid Time Off 15 days per year and over 10 paid holidays
• Paid volunteer days (two paid volunteer days for all team members)
• Retirement benefits (401K) – Grow matches up to 8% for team members
• Growth potential – in‑house training department dedicated to helping team members reach maximum potential

The Relationship Specialist role is designed as an entry‑level opportunity that goes beyond a traditional bank teller. In this role you will learn the ins and outs of financial services and have the potential to advance as you gain new experiences. Our Relationship Specialists process cash transactions, open deposit, savings and credit card accounts, and discuss loan and retirement products. Most importantly, they build meaningful relationships with our members to discover their needs and provide a superior level of customer service and expertise.

• High school diploma or equivalent
• Demonstrated customer service skills
• Aptitude for sales achievement and strong interpersonal skills in a team environment
• Basic math skills
• Excellent verbal communication (Bilingual English/Spanish is a plus)
• Working knowledge of Windows-based PC products

• Ability to see and hear, write and speak English
• Ability to type repetitive keystrokes
• Ability to sit or stand for extended periods
• Ability to occasionally move freely and lift up to 25 pounds without assistance or with reasonable accommodation

• This position is in‑person. You’ll thrive in the energetic environment of our retail stores
• Occasionally travel between various Grow locations
• Participate in Saturday coverage rotation, with flexible availability required

An Equal Opportunity Employer—Minorities/Females/Veteran/Disabled