Logistics Supervisor

IRISS is seeking an experienced Logistics Supervisor to support our Operations and Logistics team in Bradenton, Florida.

The Logistics Supervisor leads daily customer shipment execution at IRISS, ensuring orders are picked, packed, documented, and dispatched in line with customer delivery requirements and approved priorities. The role maintains visibility of orders due, hot orders, past-due shipments, partial shipments, and holds, and drives timely follow-up with upstream teams to remove barriers to shipping.

Working with Planning, Production, Quality, Warehouse, Sales, Customer Service, Finance, and freight providers, the supervisor coordinates shipment readiness, packaging, carrier pickups, and delivery exceptions. The role leads assigned shipping personnel and improves shipment accuracy, delivery reliability, freight performance, and packaging quality.

• Prepare and maintain a daily customer shipment plan showing order lines, quantities, required delivery dates, latest ship dates, readiness, holds, carriers, and responsible owners.
• Confirm shipping requirements, destination, transit time, carrier cutoff, and pickup arrangements; coordinate picking, packing, staging, and dispatch to meet the plan.
• Lead a daily shipment readiness review and track progress through dispatch. Identify missed shipments, record causes, and establish recovery actions and dates.
• Publish end-of-day shipment results against plan, open exceptions, and the next day readiness outlook; keep Sales and Customer Service informed of delivery risks.

• Drive daily follow-up with Planning, Production, Quality, and Warehouse to secure completion, inspection release, material availability, and packaging readiness for scheduled shipments.
• Track each shipment blocker with an owner, action, and committed completion time; escalation risks before carrier cutoffs or customer commitments are missed.
• Validate that ERP availability reflects physically available, releasable stock. Resolve picking, quantity, location, and order-status discrepancies with the responsible teams.
• Coordinate completed orders through final inspection, staging, and dispatch so ready-to-ship product does not remain idle.

• Follow the approved priority list for hot orders and past-due shipments; align execution with Planning and Sales and resolve priority conflicts through the designated manager.
• Maintain a past-due shipping recovery list with quantities, blockers, owners, and shipment dates. Escalate orders that cannot meet the agreed recovery plan.

• Review order and customer holds daily; coordinate with Sales and Finance or the credit owner to clarify the reason, required action, responsible person, and expected resolution date.
• Track hold resolution through authorized release and confirm current system status before dispatch. Maintain visibility of ready orders awaiting release.
• Identify partial shipment opportunities with Planning and Sales; confirm customer acceptance where required, order permissions, freight implications, and approval before shipping.
• Maintain accurate shipped and remaining quantities, backorder status, and follow-up dates; communicate partial shipment details to Sales and Customer Service.

• Arrange suitable carriers and service levels within approved shipping instructions and spending authority; coordinate pickups, transit requirements, and delivery appointments.
• Track shipments and resolve missed pickups, delays, damage, loss, shortages, and delivery discrepancies with carriers and internal teams. Communicate recovery plans promptly.
• Maintain freight documentation, tracking details, proof of delivery, and claims evidence; follow carrier claims and billing discrepancies through resolution with Finance.
• Monitor freight cost, premium freight, and carrier performance; recommend consolidation or service improvements while protecting customer delivery requirements.

• Coordinate packaging materials, labor, and equipment to support the daily shipment plan; prevent delays caused by missing cartons, pallets, labels, or protective materials.
• Ensure packaging follows approved product and customer requirements, including protection, labeling, palletization, and secure handling. Work with Quality and Manufacturing Engineering on improvements.
• Verify item…