Spare Parts Manager

Location: Bradenton, FL

Pay: $60-75k

We are seeking an experienced Spare Parts Manager to manage the quoting, sales, ordering, and customer support functions for spare parts and components used in our industrial machinery and equipment. This is a highly customer-focused and technical position. The successful candidate will work directly with customers to understand their equipment and replacement‑part needs, identify the correct components, prepare quotes, receive and process orders, and coordinate with internal teams to ensure accurate and timely fulfillment.

The ideal candidate will have a strong understanding of industrial machinery, mechanical components, manufacturing, assembly, and equipment distribution. Technical knowledge and the ability to understand how individual components work together within a machine are critical to success in this role.

• Serve as the primary contact for customers regarding spare parts, replacement components, and equipment‑related inquiries.
• Communicate with customers by phone and email to understand their needs and provide appropriate solutions.
• Review customer requests and identify the correct parts, components, and assemblies.
• Prepare accurate and timely spare‑parts quotes and proposals.
• Receive, enter, and process customer orders. Follow orders from initial quote through fulfillment and delivery.
• Research part numbers, specifications, availability, pricing, and lead times.
• Read and interpret equipment manuals, parts lists, technical documentation, drawings, and specifications.
• Work closely with engineering, manufacturing, purchasing, warehouse, and service teams to identify and source parts.
• Recommend replacement or alternative components when the original part is unavailable.
• Assist customers in identifying parts based on equipment information, part numbers, descriptions, or technical specifications.
• Maintain accurate customer, quotation, pricing, and order information in company systems.
• Monitor spare‑parts demand and communicate inventory or stocking requirements.
• Develop strong, long‑term customer relationships and identify opportunities for additional spare‑parts sales.
• Resolve customer issues related to incorrect, delayed, or unavailable parts.
• Ensure a high level of accuracy when quoting and processing customer orders.

The ideal candidate must have a strong working knowledge of industrial machinery and the components used to manufacture and assemble equipment.

• Bearings and bushings
• Motors and gearboxes
• Belts, chains, pulleys, and sprockets
• Pumps and valves
• Pneumatic and hydraulic components
• Electrical components and controls
• Sensors and switches
• Drives and motors
• Mechanical assemblies
• Fasteners and hardware
• Conveyors and material‑handling components
• Wear parts and machine‑specific replacement components

• 3+ years of experience in spare parts, industrial parts sales, machinery, manufacturing, equipment service, or a related technical field.
• Strong mechanical and/or industrial component knowledge.
• Experience working with manufactured or assembled machinery.
• Ability to understand machinery components and how they function together.
• Experience preparing quotes and processing customer orders.
• Strong customer service and communication skills.
• Ability to read and understand technical documentation, parts lists, drawings, and equipment manuals.
• Excellent attention to detail and accuracy.
• Strong organizational and problem‑solving skills.
• Ability to manage multiple customer requests and orders simultaneously.
• Proficiency with Microsoft Office and ERP/CRM systems.

We are looking for someone who can do more than simply look up a part number. The right candidate will be able to talk with a customer, understand the machine they are working with, determine what component they need, identify the correct part, provide a professional quote, and manage the order through completion. A background in industrial machinery, manufacturing, machine assembly, equipment distribution, maintenance, or technical parts sales is highly preferred.

Reliability, accuracy, responsiveness, and technical knowledge are essential to this position.