Director, Product Quality & Safety, Global Residential Fire

Posted Tuesday, December 16, 2025 at 5:00 AM

The Next Level of Fire & Life Safety Leadership

With more than two centuries of combined history, brands like Kidde, Kidde Commercial, Edwards, GST, Badger, Gloria and Aritech have been leading the way in protecting people and property around the world. Now, we’re taking that leadership to the next level. Kidde Global Solutions brings together the most trusted and iconic brands in safety, building upon our shared experience and expertise to address the needs and challenges of more customers in more places.

With an unmatched portfolio of solutions and services, and a commitment to constant innovation we’re elevating the standards for an entire industry – and establishing the next level of fire and life safety leadership.

At Kidde Global Solutions, you’re joining a global technology leader in fire and life safety solutions and our employees are the heart of it all. With industry-defining brands in life safety and security, you’ll be part of a legacy of leadership working with cutting-edge technologies that protect lives and property worldwide. As a leading fire safety brand, our mission is to provide solutions that protect people and property from the effects of fire and related hazards.

We’re committed to expanding our impact and providing dynamic opportunities for growth within our team. You’ll be part of a company that prioritizes quality, integrity, collaboration, and customer care, with the resources, training, and incentives to ensure your success every step of the way.

If you’re ready to take the next step in your career and be part of an innovative, mission-driven team, apply now!

Director - Product Quality & Safety, Global Residential Fire

Location: Mebane, NC or Bradenton, FL

Base Salary Rate: $ - $

Job type: Full-time

About This Role

As the Director of Global Product Quality & Safety, you will be the senior leader responsible for Kidde’s global quality and safety strategy across all product lines. This role ensures that every product meets the highest standards of performance, safety, and consumer satisfaction. You will cultivate a culture centered on quality-led innovation, operational excellence, and proactive risk management, while ensuring customer and consumer feedback is deeply integrated into product development and improvement processes.

Key Responsibilities

Strategic Leadership & Governance

• Lead the global Quality & Safety function, setting the vision and roadmap for excellence in product quality and consumer safety.
• Represent Supply Chain and Operations in all product risk assessments and safety reviews.
• Serve as the executive sponsor for quality and safety initiatives across the global business.

Product & Consumer Quality and Safety

• Define and enforce internal Kidde-specific quality and safety standards that exceed regulatory requirements.
• Lead the Product Safety Office, ensuring robust risk assessments, root cause investigations, and corrective actions for all safety-related incidents.
• Conduct regular reviews of legacy products to ensure continued compliance and performance.
• Provide quality and safety oversight during all NPD phases, including DFMEA, QFD, and consumer validation testing.
• Integrate voice-of-customer (VoC) and voice-of-consumer (VoCon) feedback into product design and next-gen innovation.
• Collaborate with R&D and Engineering to ensure consumer use cases and failure modes are proactively addressed.
• Lead cross-functional teams during product quality or safety incidents, including field issues, recalls, and regulatory escalations.
• Ensure transparent communication with internal stakeholders, customers, and regulatory bodies.
• Institutionalize learnings into SOPs and future product designs.
• Partner with Customer Experience and Technical Support to analyze product feedback, warranty claims, and service data.
• Use insights to drive continuous improvement and enhance product reliability and satisfaction.
• Develop and implement best-in-class Standard Operating Procedures (SOPs) for quality and safety processes, including:
• Stage-Gate Quality Reviews during NPD
• Closed-Loop…