Admin & Technical Support - Volunteer

Provide essential behind-the-scenes support for Afrikindness's webinars, training sessions, and online programmes. Help us deliver smooth, professional, and accessible virtual events that empower our community.

Smooth, accessible events are vital to our mission. Your tech-savvy support ensures our volunteers, parents, and partners can fully participate without technical barriers—maximising engagement, learning, and impact. You'll free up programme staff to focus on content and community, while ensuring a professional experience that reflects our values.

• Confident user of video conferencing platforms (Zoom, Teams, Google Meet, etc.)
• Experience coordinating online events, webinars, or virtual meetings (desirable)
• Organised, detail‑oriented, and calm under pressure
• Proactive problem‑solver with a can‑do attitude
• Friendly, professional, and welcoming to diverse participants
• Comfortable working as part of a remote team

• Set up and manage Zoom, Microsoft Teams, or other webinar platforms before and during events
• Monitor chat functions, manage breakout rooms, and troubleshoot technical issues in real‑time
• Support participant registration, send reminders, and manage attendee lists
• Create and distribute joining instructions, agendas, and post‑event resources
• Record sessions (where consent is given) and support post‑production or uploading to platforms
• Maintain accurate attendance records and collect feedback via surveys
• Liaise with facilitators and presenters to ensure technical requirements are met
• Update internal databases, filing systems, and programme schedules