Receptionist, Administrative​/Clerical

Receptionist

The closing date is 25 June 2026

Weare looking for a friendly, organised and customer focused Receptionist tojoin the Corporate Services team at Scorex House, the new headquarters of NHSWest Yorkshire Integrated Care Board.

Thisrole sits at the heart of the organisation, providing frontofhouse support and helping to ensure the smooth daytoday running of our main office base.

You will be part of a small, supportive team working closely with Corporate Services colleagues, wider ICB teams, and external visitors and partners.

Asthe first point of contact for staff, partners and visitors, you will play akey role in creating a welcoming, professional and wellmanagedenvironment. The role is varied and combines reception duties with administrative and facilities support, including answering and directing telephone calls, managing post and deliveries, coordinating meeting room anddesk bookings, and ensuring rooms are set up and ready. You will also support virtual and facetoface meetings andevents, maintain visitor signin and health andsafety procedures, and help monitor shared office spaces and facilities.

Weare looking for someone who enjoys working with people and delivering a high standard of customer service, is well organised and flexible, and can manage competing priorities in a busy environment. You will be confident using

Microsoft 365 and telephone systems, understand the importance of confidentiality, data protection and equality, diversity and inclusion, andbe able to work effectively both independently and as part of a wider team.

Thepostholder will be expected to manage a steady daily workflow, responding promptly to enquiries, balancing multiple requests, and maintaining accurate records and systems. The role suits someone who enjoys routine, structure and regular interaction with people, and who can work calmly and efficiently while meeting daytoday service expectations.

NHS West Yorkshire ICB works to improve population healthand reduce inequalities, addressing diverse community needs. As part of theWest Yorkshire Health and Care Partnership, we collaborate with local councils,health providers and community organisations.

We value diversity as a strength that enhances creativity and patient outcomes. Committed to fostering an inclusive and supportive workplace, we prioritise wellbeing and encourage applications from all areas ofthe community, who meet the criteria for the role, regardless of their protected characteristics.

We support Carers with a Carer friendly environment and aworking Carer passport. As a Mindful Employer, we support employees and applicants with mental health conditions. As a Disability Confident Employer,we guarantee interviews for suitable applicants meeting the essential criteria.

Please let us know of any required adjustments.

Note:This advert may close early due to high application volume, or be paused or withdrawn in line withour policies if an applicant at risk or on pay protection applies.

Thisis a people facing role, ideal for applicants who enjoy regular interaction and take pride in creating a welcoming, professional environment. As the first point of contact for staff, partners and visitors,the role offers visibility, purpose and the opportunity to make a positive first impression every day, within a modern headquarters setting at Scorex House.

Therole provides a reassuring balance of structure and variety, combining reception cover with administrative and facilities support such as managing enquiries, bookings, post and shared office spaces. Applicants will be supported as part of a small, collaborative Corporate Services team, working alongside wider ICB colleagues in a well defined role with asteady and manageable daily workflow.

This position also offers a strong foundation for future NHS progression, building experience in customer service, administration, organisational systems andhealth and safety within an inclusive, values driven environment.

It will particularly appeal to candidates who value teamwork, routine with variety, and working for an organisation committed to equality,professionalism and public service.

• NVQ Level 2 or equivalent. Demonstrable experience of working in an administrative environment and working with computerised data systems.

• Ability to work on own initiative, prioritising own work to meet deadlines. Ability to effectively switch tasks as required in order to answer queries, both internally and externally. Good attention to detail, ability to work accurately, identifying errors quickly and easily. Ability to exercise independent judgement where appropriate, solving problems by analysing facts appropriately.

• Evidence of client facing experience. Experience of using computer hardware and Microsoft 365 packages. Experience of using telephone systems

This post is subject to the Rehabilitation of Offenders Act (Exceptions…