National Account Executive

A great early-career role for someone organised, bright and keen to learn how commercial customer relationships work.

Driver Hire is the UK’s leading specialist logistics recruiter, with over 35 years of industry experience and a nationwide network of offices. We’re looking for a National Accounts Executive to join our National Accounts team at our Bradford Head Office.

This is a junior, support-focused role within a busy commercial team. It would suit someone who is early in their career, recently graduated, or has gained some experience through administration, customer service, sales support, an apprenticeship or a fast-paced office environment.

You do not need years of experience, and we are not looking for someone to arrive as the finished article. What we are looking for is someone intelligent, organised, accurate and willing to learn.

This role is a mix of administration, customer support, operational problem-solving and learning how national customer accounts are managed. Over time, you’ll build valuable experience across customer relationships, reporting, systems, internal processes and commercial account support.

The Role

As National Accounts Executive, you’ll support our National Account Managers, our nationwide office network and some of Driver Hire’s largest national customers.

A key part of the role will involve making sure information is accurate, tasks are followed through, queries are dealt with properly and customers and colleagues receive a good level of support. Some of the work will be administrative and detail-focused, especially while you are learning the role, but it will give you a strong understanding of how national accounts operate.

You’ll also support Clear Cite, our customer-facing technology platform, helping customers and offices use the system effectively, investigating queries and working with colleagues to get issues resolved.

Over time, there may be opportunities to take on more customer contact, account support and commercial responsibility, so this role would suit someone who is happy to learn the foundations first and build from there.

What You'll Be Doing

As a National Accounts Executive, you’ll be involved in a wide range of tasks, including:

* Supporting National Account Managers with day-to-day customer account administration

* Helping customers and offices with queries in a friendly, professional way

* Maintaining customer, rate and system information accurately

* Supporting the use of Clear Cite and helping investigate system or process queries

* Preparing reports, checking data and spotting anything that doesn’t look right

* Assisting with customer reviews, presentations, proposals and internal updates

* Following tasks through to completion and keeping people updated

* Helping improve processes where something could work better

* Getting involved in wider National Accounts team priorities when needed

Some tasks will be routine and administrative. Others will involve problem-solving, customer contact and learning how commercial decisions are made. The right person will be comfortable with both.

About You

We’re looking for a National Accounts Executive with the right attitude, potential and attention to detail, rather than someone with lots of previous experience.

Ideal for a recent graduate, you’ll probably enjoy this role if you:

* Are highly organised and good at keeping track of details

* Take pride in accuracy, even with routine admin tasks

* Enjoy helping people and solving practical problems

* Communicate clearly and professionally

* Are comfortable using Microsoft Office, especially Excel and Power Point

* Like asking questions and understanding how things work

* Can manage a varied workload and switch between tasks

* Are willing to learn before expecting to move too quickly

* Want to build a career in a commercial, customer-focused environment

You don’t need to know the logistics recruitment industry already. We’ll provide training and support. What matters most is that you are bright, reliable, curious, accurate and willing to get stuck in.

Why Join Driver Hire?

This is a great opportunity to start building a career in a successful, commercial business. You’ll learn how…