Admin Coordinator

We are recruiting for a Admin Coordinator to join a growing organisation in Catterick, North Yorkshire. This varied role combines client relationship management and administration. You will manage a portfolio of clients, understand their training requirements and coordinate high-quality training solutions. Working closely with clients, trainers and awarding organisations, you will ensure training is delivered efficiently while identifying opportunities to improve services and support business growth.

Key Responsibilities:

Manage allocated client accounts, acting as the main point of contact for training enquiries and ongoing support Build and maintain relationships with clients, instructors, assessors, awarding organisations and other stakeholders Identify and coordinate training solutions that meet client requirements Manage training bookings, scheduling and administration, ensuring accuracy and compliance Maintain accurate records and documentation across company systems Communicate professionally, providing clear information and updates to clients and colleagues Identify opportunities to promote services and support business development Resolve issues and contribute to continuous improvement and high service standards Key

Skills & Experience:

Experience coordinating training programmes or qualifications within a compliance-driven environment would be desirable Business Administration, Customer Service or Learning & Development qualifications would be advantageous Strong organisational, administrative and coordination skills Ability to manage multiple tasks and meet deadlines Experience in customer service, account management or client relationships Proficient in Microsoft 365, particularly SharePoint If this role is of interest, please click apply or contact Katie Kendall in the Northallerton office for further information.

Salary:
Competitive, depending on experience