Clinical Administrator

Clinical Administrator supporting the Universal services teams at Midlands Partnership NHS Foundation Trust, with reception cover when needed. The work centres on confidential admin for the teams: minutes, meetings, data collation, clinic set-up and infection control, plus height and weight measurements for patient records. It suits someone comfortable handling sensitive, challenging situations and working largely on their own initiative with computer-based word processing and database work.

Visa sponsorship is not available for this post.

• Provide confidential administrative support including minute taking, organising meetings, and collating and maintaining data
• Maintain an office support system, including filing, photocopying, scanning and reception duties for the team
• Provide clinic support through clinic set-up and ensure infection control measures are completed throughout clinics
• Undertake height and weight measurements and record them in patient records
• Collate and analyse data relevant to the service
• Support clinicians with completing demographic information on forms
• Maintain electronic diaries for clinical and non-clinical activities, including arranging appointments and clinics
• Keep patient personal details constantly updated and accurate
• Identify and minimise risks within the organisational risk framework and report risk
• Ensure service user experience is central to clinical and service development, gaining corporate team support as required
• Ensure own actions support equality, diversity and the rights of patients, the public and colleagues
• Undertake surveys and/or audits relevant to own role, including the staff survey

• Good general education including GCSE English or equivalent
• NVQ Level 3, RSA 3 or equivalent administrative experience
• Safeguarding Children and Young People Level 3, or willingness to undertake it

• Relevant administrative experience

• Excellent interpersonal and communication skills
• Handling highly sensitive and challenging situations
• Prioritising work and meeting deadlines
• Working on own initiative and willingly helping others
• Using a computer for word processing and database management

• Right to work in the UK without visa sponsorship

• Evidence of further development or learning
• Customer care training
• Data protection and information governance training
• Willingness to undertake further training and identify own development and training needs

• Career development for clinical and non-clinical roles
• Ongoing training and support