Business Support Officer - Learning & Development

# Business Support Officer - Learning & Development## Job Introduction Working for the Bradford Children and Families Trust offers the opportunity to work with some great people who are passionate about delivering change in a city whose culture offers as much diversity as it’s geography. You can make a real difference to families and children and be an active part in delivering the service Bradford families should receive.

We are fully committed to equal opportunities, and we welcome applications from all backgrounds.
** About

The Role
** The role requires the individual to support the Learning and Development Teams and the Specialist Practice Educator teams to ensure that the activity within the team is efficient and meets the needs of the wider service.

The role will include maintaining records and databases to enable information to be readily available and accessed to inform reports. This data will also be used to access funding streams from internal and external sources including the maintenance of financial work streams.

The role will also support in developing of efficient processes, and procedures around progression, training and recruitment and provided administrative support for this activity.

The role will also offer Business Support Training to new BSO officers who join Bradford Children and Families Trust.
** Key Responsibilities
*** You will be the main point of contact for the Learning and Development Team both internal and external customers, responding to enquiries efficiently and professionally.
* Be responsible for developing and managing a range of effective administration processes to support the function of the team around for training, student / NQSW recruitment, progression and any other functions of the team.
* Support the team in arranging delivery of training delivery including booking rooms, ensuring training packs are available, diary management, writing and circulating minutes and agendas where required
* Provide financial and performance information to assist in the completion of internal and external financial and performance requirements
* To undertake any other duties commensurate with grade and overall level of the post.

Our strategic vision and values are upheld across the Trust, fostering a reliable and supportive environment for both staff and the children in our care.

Our approach is rooted in restorative and relational practice, fostering trust, mutual respect, and meaningful relationships with children, families, and professionals.
** About You
** Uses knowledge of Health, Safety and Environmental policies, procedures and regulations including risks in own area of Work.

Uses a range of complex IT packages relating to area of work.

Ability to adopt a process of continual improvement and suggest ways of working more efficiently and effectively to improve service delivery.

Knows and understands how to use, interpret, handle and communicate information.

Able to work flexibly to accommodate the needs of the service.

Able to implement, maintain and manage accurate information retention systems both manual and computerised.

Able to deal with internal and external customers both face to face and over the telephone.

Able to arrange events, manage diaries and service meetings, producing agendas and minutes.

Able to confidently handle, count and reconcile large sums of coinage and notes.

The applicant is required to provide evidence of having previously spoken fluently to members of the public in order to meet either the Lower threshold or Advanced threshold level outlined under Special Knowledge above.
** Benefits:
**** You’ll also be joining an organisation that truly values its people, offering a range of benefits designed to support your wellbeing, growth, and work-life…