Admin Officer

Administrative Officer

Location:

Bradford BD1 1JA

Hours - 37 hours Mon - Fri - 9.00am to 5.00pm (can be flexible)

Pay rate - £12.86 per hour

If you're organised, calm under pressure, and genuinely enjoy helping people navigate complex processes, this is a brilliant opportunity to support the effective running of hearings in Bradford. Our client is hiring for a reputed client, offering a role at the heart of justice-where your attention to detail and clear communication really matter.

• Check and maintain vacancy/hearing details to ensure information is correct, not generic or outdated
• Carry out administrative tasks to prepare for, facilitate, and conclude hearings
• Provide face-to-face, telephone (incoming and outbound), and correspondence support-signposting users to the right help where needed
• Support users with specific (and potentially complex) needs by providing clear, consistent information to help them participate in justice effectively
• Follow complaints policies and procedures, responding promptly to prevent escalation and updating records as required
• Process work in line with standard operating procedures to meet performance targets and maintain service standards
• Handle case files with accurate data entry, secure information management, and compliance with retention and data loss protocols
• Assist with listing and scheduling, helping ensure efficient use of judicial time and responsiveness to urgent matters
• Provide judicial business support such as diary coordination and local administrative tasks
• Support enforcement procedures, including financial assessments, assisting fine collection, and producing basic statistical/financial reports

• Strong administration skills with a real focus on accuracy and security
• Confident communication skills across multiple formats-face to face, by phone, and in writing
• Ability to follow policies and procedures, including complaints handling
• A professional, helpful approach when working with users who may have complex needs
• Organisation and responsiveness to help keep hearings and schedules moving smoothly

• This position is to cover a replacement worker following a resignation.

This role is for a replacement worker for Sehrish Jamil who has resigned her post here

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.