Service Advisor

SERVICE ADVISOR

Location:

Bradford
Salary: £30,000 Basic Salary + Bonus + Service Plan Commission

Hours:

Monday to Friday | Saturday 1 in 4
Job Type: Full-Time, Permanent
 
Looking for a role where your customer service skills are recognised, your earning potential is rewarded, and your work-life balance is respected?
If you're an experienced Service Advisor looking for your next opportunity within a busy and professional dealership, this role offers an excellent combination of competitive earnings, additional commission opportunities through service plan sales, and a great work-life balance with just one Saturday in four.
Joining a supportive and customer-focused aftersales team, you'll play a key role in delivering an exceptional customer experience while benefiting from ongoing career development and long-term stability within a successful automotive business.
 
WHAT'S IN IT FOR YOU?
·£30,000 Basic Salary

· Bonus Scheme

· Additional Earnings Through Service Plan Sales

· Monday to Friday Working

· Saturday Rota of 1 in 4

· Full-Time, Permanent Position

· Supportive Team Environment

· Ongoing Training & Development

· Career Progression Opportunities

THE ROLE
As a Service Advisor, you'll be the key point of contact between customers and the workshop, ensuring every customer receives a professional, efficient, and seamless service experience from booking through to vehicle collection.

Key responsibilities include:

· Managing service and repair bookings efficiently

· Coordinating workshop loading to maximise productivity

· Keeping customers updated throughout the repair process

· Identifying and upselling additional work where appropriate

· Promoting service plans and manufacturer offers

· Liaising closely with technicians to ensure repairs are completed on time

· Maintaining accurate customer and vehicle records

· Delivering outstanding customer service at every stage of the journey
 
ABOUT YOU
We're keen to hear from candidates who can demonstrate:

· Previous experience as a Service Advisor within the automotive industry

· Experience using Kerridge, 1 Link, Pinnacle or a similar Dealer Management System (DMS)

· A proven track record of upselling additional products, services, and service plans

· Excellent communication and customer service skills

· Strong organisational and administrative abilities

· The ability to work effectively in a busy dealership environment

· A positive, professional and customer-focused attitude

· Full UK Manual Driving Licence (subject to licence checks)
Alternative job titles may include:
Service Advisor, Senior Service Advisor, Aftersales Advisor, Automotive Service Advisor or Service Receptionist.
 
APPLY TODAY
This is an excellent opportunity to join a successful automotive business that values its employees, rewards performance, and offers genuine opportunities for career progression.
If you're an experienced Service Advisor looking for your next challenge, we'd love to hear from you.
 
Interested in finding out more? Apply today or contact Howard at Auto Skills for a confidential discussion about this Service Advisor opportunity, quoting job reference 54118