Service Advisor

SERVICE ADVISOR
Location:
Bradford
Salary: £30,000 Basic Salary + Bonus + Service Plan Commission
Hours:
Monday to Friday Saturday 1 in 4
Job Type: Full-Time, Permanent

Looking for a role where your customer service skills are recognised, your earning potential is rewarded, and your work-life balance is respected?
If you're an experienced Service Advisor looking for your next opportunity within a busy and professional dealership, this role offers an excellent combination of competitive earnings, additional commission opportunities through service plan sales, and a great work-life balance with just one Saturday in four.
Joining a supportive and customer-focused aftersales team, you'll play a key role in delivering an exceptional customer experience while benefiting from ongoing career development and long-term stability within a successful automotive business.

WHAT'S IN IT FOR YOU?
£30,000 Basic Salary
Bonus Scheme
Additional Earnings Through Service Plan Sales
Monday to Friday Working
Saturday Rota of 1 in 4
Full-Time, Permanent Position
Supportive Team Environment
Ongoing Training & Development
Career Progression Opportunities

THE ROLE
As a Service Advisor, you'll be the key point of contact between customers and the workshop, ensuring every customer receives a professional, efficient, and seamless service experience from booking through to vehicle collection.

Key responsibilities include:

Managing service and repair bookings efficiently
Coordinating workshop loading to maximise productivity
Keeping customers updated throughout the repair process
Identifying and upselling additional work where appropriate
Promoting service plans and manufacturer offers
Liaising closely with technicians to ensure repairs are completed on time
Maintaining accurate customer and vehicle records
Delivering outstanding customer service at every stage of the journey

ABOUT YOU
We're keen to hear from candidates who can demonstrate:
Previous experience as a Service Advisor within the automotive industry
Experience using Kerridge, 1 Link, Pinnacle or a similar Dealer Management System (DMS)
A proven track record of upselling additional products, services, and service plans
Excellent communication and customer service skills
Strong organisational and administrative abilities
The ability to work effectively in a busy dealership environment
A positive, professional and customer-focused attitude
Full UK Manual Driving Licence (subject to licence checks)
Alternative job titles may include:
Service Advisor, Senior Service Advisor, Aftersales Advisor, Automotive Service Advisor or Service Receptionist.

APPLY TODAY
This is an excellent opportunity to join a successful automotive business that values its employees, rewards performance, and offers genuine opportunities for career progression.
If you're an experienced Service Advisor looking for your next challenge, we'd love to hear from you.

Interested in finding out more? Apply today or contact Howard at Auto Skills for a confidential discussion about this Service Advisor opportunity, quoting job reference 54118.