Service Planner

We are looking for an organised, proactive Service Planner to coordinate and optimise the schedules of our client's field engineers. You’ll be the main point of contact for internal teams, clients, and suppliers, managing maintenance, repairs, and urgent callouts. Every day brings variety and challenges — perfect for someone who thrives under pressure.

Key Responsibilities of a Service Planner

Plan and schedule service engineers’ work across the UK

Manage urgent service calls and ad hoc requests

Coordinate materials and resources with suppliers and purchasing

Process service orders and handle administrative tasks

Act as the first contact for clients and engineers regarding planning and logistics

Adjust priorities to ensure customer satisfaction and efficient service delivery

Requirements of a Service Planner

3–5 years of experience in planning, scheduling, or logistics

Strong problem-solving skills with a commercial or technical mindset

Excellent communication skills and fluency in English

Calmness under pressure and a proactive approach

Ability to manage multiple tasks in a fast-paced environment

Team-oriented, flexible, with a practical attitude and a sense of humour

Benefits

A dynamic, international work environment in a close-knit, supportive team

A role with real impact on service operations

Access to innovative products and a respected customer base

Opportunities for personal development through training and coaching

Competitive salary and benefits, including 25 days’ holiday

Ready to take on a key role in a fast-paced team? Apply today to become our next Service Planner and make a real difference in our service operations

Disclaimer

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