Operations Development Manager

Job Description

Do you have extensive operational leadership experience that you would like to put to use in a diverse and dynamic new role? Does supporting multiple teams to achieve a variety of upcoming projects excite you? Do you thrive within a challenging environment where you are able to solve complex problems? If yes, we have the opportunity for you!

GXO Logistics Supply Chain Inc.

We are currently looking for an Operations Development Manager to join our M&S site in Bradford. Using a continuous improvement mindset to drive operational excellence, you will deliver on customer KPIs and future‑proofing on site.

This role is full‑time, permanent, 37.5 hours per week, any 5 from 7 shift pattern. Typically Monday to Friday, but flexibility required to engage with teams in a 24/7 operation.

You’ll be paid a salary of up to £60,000 per annum, and receive 25 days annual leave (plus bank holidays). You can purchase additional days for better work‑life balance. Benefits include a company‑sponsored pension scheme, private medical and dental insurance, a 24/7 online GP service, life assurance and a comprehensive employee assistance programme. You’ll have access to our My Benefits platform for discounts, a cycle‑to‑work scheme, cashback cards, and a savings scheme.

Our GXO University offers learning opportunities and qualifications at a pace that suits you. Over 55% of roles last year were filled via internal promotion.

• Project‑manage high‑profile initiatives to completion using continuous improvement, management information, planning, and operational teams; deliver projects on time.
• Chair and attend project meetings, clearly relaying impact, benefits, and risk to the site teams and our customer, with a detailed plan.
• Promote a one‑team, cross‑functional working culture with direct reports and key stakeholders on site.
• Lead, coach, and develop your team while identifying development areas and recognising success.

• Experience at operations manager level (minimum) within a complex, fast‑paced warehouse environment.
• Understanding of CI initiatives and planning principles, and experience delivering projects on time.
• Excellent team‑building skills; effective influencer and communicator, able to positively engage and empower others.
• Customer‑orientated and commercially aware with a sound knowledge of KPI management.

We engineer faster, smarter, leaner supply chains.