IT Business Analyst

IT Business Analyst Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:
We offer a competitive salary, depending on experience (48,000 - 60,000) Annual incentive related bonus (1000 maximum bonus opportunity for the performance year)
Attractive pension scheme (up to 12% company contribution) Development opportunities in line with the Business Analyst progression plan
25 days annual leave plus bank holidays – plus an extra wellness day! Life assurance cover of 4 times pensionable salary A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.  Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more!

Location:

This role will be based in Leeds Valley Park - Hybrid Working (3 days in office a week – Leeds)
Work type:
Permanent. 37 hours per week, Monday – Friday. We have an exciting opportunity for a Business Analyst to join the Technology team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?

What we do:

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this.

We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry.

The Technology function are a key part of how we plan to meet the changing expectations of customers and regulators.  We’re looking for a curious and driven Business Analyst to support transformational change across the Yorkshire Water portfolio. You’ll work with stakeholders to gather and document requirements, define acceptance criteria, and ensure alignment with business goals and standards. This role requires a strong understanding of business processes and operating models, with the ability to identify opportunities for sustainable change.

Where you fit in:

As our Business Analyst you will:

Lead business analysis across multiple change initiatives, translating business needs into clear, actionable requirements

Produce specifications for IT solutions including UI design, data models, process changes, and interfaces

Apply requirements engineering techniques  such as elicitation, analysis, validation, documentation, and traceability

Use stakeholder interviews, workshops, and surveys to capture accurate requirements

Develop AS - IS and TO-BE process models and support gap analysis for transition planning

Manage stakeholder communications across all levels

Ensure User Acceptance Testing is completed and support related testing activities

Contribute to the delivery of effective, fit-for-purpose business solutions

What skills & qualifications you will need:

Strong analytical skills with the ability to interpret information from multiple sources and identify real user needs

Excellent relationship-building skills across all levels of the organisation

Good understanding of application technologies and how they can drive business value

Ability to prioritise and adapt in a fast-paced, changing environment

Highly organised, proactive, and driven with a strong sense of ownership

Creative thinker with a problem-solving mindset

Self-motivated and committed to continuous developmentA collaborative team player with a strong customer service ethos and willingness to share knowledge

Although we operate 24 hours a day, 365 days a year, it’s important to us that we support flexible working patterns and job share options (when we can), to help…