Risk Assurance Consultant; Dormancy S2 | Business Area Inter

Country:
United Kingdom

Santander () is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible.

This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference.

Our mission is to contribute to help more people and businesses prosper. We embrace a robust risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

is the function responsible for risk and control activity across the whole of Santander, including Competence, Quality and Outcome Testing Controls

Santander is looking for a Risk Assurance Consultant based out of Unity Place, Milton Keynes or Bradford or Glasgow. 12 Month - FTC

As a Risk Assurance Consultant you will be accountable for supporting the Central Controls Office in the Management of the Santander Policy relating to Dormant Customers and related policies, processes and controls

You’ll be part of a close-knit team helping our Customers get the Best Outcomes in relation to managing their dormant accounts, and ensuring we remain complaint and controlled in terms of managing the entire dormancy journey.

• Develop an excellent working knowledge of the Dormancy Policy and related processes.
• Execute controls in order to test to ongoing efficacy of dormancy related process, identifying gaps or issues which may cause customer harm.
• Identify opportunities to change and improve dormancy related processes and controls
• Take responsibility for the reporting of risks, issues and control outputs to senior stakeholders

Our people are our greatest strength. Every individual contributes unique perspectives that make us greater as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.

The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sound understanding of Retail & Business Banking, and inherent risk types within the Division (Required)
• Experience working in an operations or operational risk role at Santander or elsewhere (Preferred)
• Experience managing and reconciling customer data (Preferred)

• Effective planning & prioritisation skills, highly organised with outstanding attention to detail (Required)
• Great foundation in risk and control concepts (Required)
• Ability to build collaborative relationships across the business (Required)
• Exceptional interpersonal skills - persuades and influences others, using a range of approaches, to achieve deliverables (Required)

At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return.

Here, recognition goes beyond pay. It's about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive - personally and professionally.

£37,762.00 - £56,642.00 per annum (depending on experience)

This salary range represents the expected remuneration for the role. Annual salary is based on a standard 35-hour working week. Actual salary offered will depend on skills, experience,…