More jobs:
Customer Service Executive
Job in
Bradford, West Yorkshire, BD1 1, England, UK
Listed on 2026-03-02
Listing for:
HAYS
Full Time
position Listed on 2026-03-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual -
Administrative/Clerical
Job Description & How to Apply Below
Customer Service Executive
1 role in Bradford and 1 role in Wakefield.
£25,000 -£27,000
Fully office-based 8.45am-5.15pm
Your new role
As a Customer Service Executive, you will play a vital role in managing inbound enquiries and ensuring clients receive timely, accurate and professional assistance.
You will:
- Handle incoming calls, emails and online enquiries with confidence, empathy and attention to detail
- Capture key information and triage enquiries to the appropriate fee earners
- Provide clear explanations on process steps, timescales and general service information
- Book consultations and manage appointment schedules
- Maintain accurate records of all interactions using the firm's case management system
- Support with administrative tasks that enhance client experience and team efficiency
- Ensure all clients feel heard, supported and guided from first contact onwards
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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