Relief House Manager

Relief House Manager

Join McCarthy & Stone as a Relief House Manager – Make a Difference Every Day!

McCarthy & Stone is seeking a Relief House Manager to cover ad hoc shifts at our estates in and around West & South Yorkshire
. The role offers flexible hours, an hourly rate of £14.46 and mileage reimbursement.

• Welcoming new homeowners and helping them settle in
• Providing a friendly front‑of‑house service and assisting visitors
• Offering support, guidance, and communication between homeowners, families, and service partners
• Managing the estate, ensuring it is safe, secure, and well‑maintained
• Responding to emergencies with professionalism
• Facilitating social interactions and helping homeowners enjoy their retirement

• Excellent communication skills and a "can-do" attitude
• Extensive experience in a customer service role
• A professional approach with high standards
• Flexibility and reliability for out‑of‑hours calls
• Resilience and effective problem‑solving skills
• Basic health and safety awareness (preferred)
• Good computer literacy, including Microsoft Word and Outlook
• First aid qualifications (preferred)

• Group personal pension
• Life assurance
• Medical screening
• Comprehensive induction and training
• Excellent career progression opportunities
• The chance to work in stunning surroundings
• 24 days annual leave
• Pension plan
• Employee assistance helpline
• Eyecare voucher scheme
• Long service award

McCarthy & Stone celebrate diversity and promote equality and inclusion among our colleagues. We welcome applications from all, regardless of personal characteristics or background.

McCarthy & Stone does not currently offer sponsorship. We are only able to consider those that have the right to work in the UK without sponsorship.