Customer Service Co-ordinator - Vehicle Leasing Solutions. LilyLifestyle

Overview

Customer Service Co-ordinator - Vehicle Leasing Solutions

Are you organised, detail-oriented, and ready to grow your skills in a supportive, professional environment? We’re looking for a Customer Service Co-ordinator to join our Corporate Account Management team. In this role, you’ll provide essential support to Account Executives and help ensure our customers enjoy a smooth, high-quality experience every step of the way.

• Providing essential day-to-day support to the Account Management team, keeping systems and records accurate and up to date.
• Managing shared inboxes efficiently, ensuring queries are prioritised, tracked, and resolved quickly.
• Preparing data, quotations, and reports that help deliver an outstanding customer experience.
• Coordinating vehicle orders across internal teams and partners to ensure everything runs smoothly and accurately.
• Collaborating with colleagues to resolve queries, share updates, and keep processes seamless.
• Contributing to customer satisfaction and loyalty by delivering reliable, behind-the-scenes support that makes a real difference.

• Strong organisation and administration skills with excellent attention to detail.
• A positive, professional approach and willingness to learn.
• Good communication skills, comfortable working collaboratively across teams.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• A proactive, adaptable team player who takes pride in supporting customer success.

• Annual leave
  : 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years)
• Family support
  :
  Enhanced paid maternity and paternity leave
• Wellbeing & protection
  :
  Life assurance, pension, enhanced sickness cover
• Training & development
  :
  From foundation to advanced levels through brand partner training and best-in-class leadership development.
• Colleague car purchase scheme & servicing discounts
• Cycle-to-work and discounted gym schemes
• Referral scheme up to £1,000

Read more about our Employee Benefits - JCT
600

• We’ve spent over 80 years building a business that values its people and their careers
• We pride ourselves on being rated highly by colleagues for engagement and inclusivity
• Our commitment to your growth is reflected in our Life at JCT
  600 philosophy and seven colleague commitments

At JCT
600, you’re always a name, never a number
. Ready to drive your career forward?

Click Apply Now and upload your CV.

Looking for future roles? Submit your CV directly here and join our talent pool.

JCT
600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

As part of our commitment to being an inclusive business, we’re proud to be a Disability Confident employer.

We try our hardest to make JCT
600 feel like a home from home for all of our colleagues. To us, that’s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.