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Hybrid Customer Experience Advisor | Multi-Channel
Job in
Bradford, West Yorkshire, NE70, England, UK
Listed on 2026-07-21
Listing for:
British Business Bank
Full Time
position Listed on 2026-07-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
The British Business Bank – Start Up Loans (SUL) team seeks a Customer Service Advisor in London with hybrid working. You will support applicants and Business Support Partners throughout their journey with SUL, delivering a positive customer experience across a multi-channel contact centre.
You will respond to enquiries professionally via telephone, email, webchat and administrative tasks, while maintaining accuracy, quality, and timely responses to meet SLAs and personal targets.
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