Customer Services Officer

Key Responsibilities

• Provide a professional and welcoming reception service across three sites.
• Greet visitors, customers and contractors, ensuring appropriate sign‑in procedures are followed.
• Ensure reception areas are well‑presented, safe and welcoming at all times.
• Adhere to organisational policies, procedures and confidentiality requirements.

• Has excellent customer service and communication skills.
• Can build positive relationships with people from a wide range of backgrounds.
• Is confident working independently and managing competing priorities.
• Is flexible and willing to travel between sites as required.
• Has previous reception and customer service experience.

If you are interested in joining our team and would like some further information, please contact Joanne Conlon j

Find out why by taking a look at Our Employee

We are an equal opportunities employer and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (including colour, nationality, and ethnic or national origin), religion or belief, sex, or sexual orientation. We are committed to creating an inclusive environment where everyone feels valued, respected, and able to thrive. If you require any adjustments to the recruitment process to support your application, please let us know, and we will work with you to meet your needs.

The RESPECT Allyship Programme is available to all staff, which offers the opportunity to learn more about the diverse communities & groups and provides added benefits and resources to its members.