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Customer Support Partnerships Lead; Regulated Finance

Job in Bradford, West Yorkshire, NE70, England, UK
Listing for: Yorkshire Water
Full Time position
Listed on 2026-07-25
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 36774 - 45774 GBP Yearly GBP 36774.00 45774.00 YEAR
Job Description & How to Apply Below
Position: Customer Support Partnerships Lead (Regulated Finance)

Yorkshire Water, via Loop, is seeking a Customer Support Partnership Manager to lead a team delivering customer service and financial support initiatives in the Yorkshire region. The role involves oversight of service standards, KPI delivery, data review, and collaboration with regulatory and finance teams to ensure compliant, high‑quality customer support.

The ideal candidate will have strong leadership, experience in a regulated setting, and proven ability to drive process improvements while

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