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Client & Community Access Advisor

Job in Bradford, West Yorkshire, EX22, England, UK
Listing for: Citizens Advice BANES
Full Time position
Listed on 2026-08-23
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 24000 - 30000 GBP Yearly GBP 24000.00 30000.00 YEAR
Job Description & How to Apply Below

Bradford and Airedale Citizens Advice and Law Centre is seeking a Client and Community Assessment Officer to be the first point of contact for our service in Bradford. You will help residents identify their advice needs and next steps, supporting diverse communities with empathy and clear communication.

Your responsibilities include answering inbound calls on the advice line, assisting clients via digital channels, attending drop-ins, and coordinating referrals for money advice, welfare benefits,

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