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Head of Scaled Customer Success - Commercial Leader

Job in Bradford, West Yorkshire, EX22, England, UK
Listing for: ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Full Time position
Listed on 2026-10-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Account Manager
  • Management
    Client Relationship Management, Account Manager
Salary/Wage Range or Industry Benchmark: 90000 - 120000 GBP Yearly GBP 90000.00 120000.00 YEAR
Job Description & How to Apply Below

A  Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses is recruiting a senior Customer Success leader for a PE-backed Reg Tech platform. You will lead two Customer Success Managers, own the strategy, health and performance of a £4-5M ARR portfolio and drive executive-level conversations with key customers.

You'll combine coaching with hands-on engagement, guiding renewals, adoption and expansion while partnering with Account Management to maximise retention and revenue.

For the Head of Scaled Customer Success
- Commercial Leader position at A  Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses, we are reviewing applications now.

Join us at A  Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses as our next Head of Scaled Customer Success
- Commercial Leader in Bradford, England, United Kingdom.

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