Customer Experience Operations Lead
Listed on 2026-10-14
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Customer Service/HelpDesk
Client Relationship Management, Customer Success Management -
Management
Client Relationship Management
JLL is seeking a Customer Experience Centre Manager to lead the operational delivery of the HSBC JLL Account’s customer experience centre in Birchwood, Warrington, across circa 350 sites. You will drive the CEC function to ensure scheduling, effective team communication across engineering and operations, and timely resolution of client escalations in line with JLL standards.
The role requires strong organisational and leadership skills, the ability to manage a small team, excellent IT and
We have an opening for a Customer Experience Operations Lead in England, United Kingdom within Management & Operations.
As a Customer Experience Operations Lead, you will play an important part at JLL in England, United Kingdom.
We invite applications for the Customer Experience Operations Lead position located in England, United Kingdom.
The following position is for a Customer Experience Operations Lead with JLL.
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