Customer Service Advisor

Are you ready to embark on a career that rewards your communication skills, multitasking abilities, and passion for providing outstanding customer service? Zest is eagerly looking for a Customer Service Advisor to join our dedicated team.

• Competitive salary of £26,500, plus bonus
• 22 days holiday (rising to 27 with tenure)
• Full-time 37.5 hours per week (rotational Saturday shifts)
• Wages paid weekly, so every Friday is payday!
• Modern offices in Bournemouth, spend your breaks at the beach!
• Onsite chef and subsidised meals
• Regular social events to connect with your peers
• Onsite pool table for downtime
• Comprehensive training and coaching
• Health cash plan, virtual GP, counselling and wellbeing support

As our new Customer Service Advisor, you will receive full training and support to engage with our customers, through inbound and outbound calls, to provide solutions and support for appliance repair and care.

• Proven customer service experience in a fast-paced environment.
• Exceptional communication skills, both verbal and written.
• Strong problem-solving skills, with the ability to think on your feet.
• An empathetic approach to handling customer needs and concerns.
• A positive attitude and the ability to adapt to changing circumstances.
• Commitment to teamwork and contributing to a collaborative environment.
• A desire to learn, grow, and take on new challenges.

Job role:

Full time, Office Based